About me

I build sustainable software organizations using SRE and DevOps philosophies. Occasionally available for short-term coaching and organizational problem solving. I specialize in organizations that are in transition or crisis. Based in NYC.

For large high-complexity projects I work with the folks at Layer Aleph.

BIO

Carla likes debugging complex systems, especially those made of both software and humans. She worked for 12 years at Google, where she was the Site Reliability Lead for storage systems. During her tenure at Google, she was responsible for the integrity and reliability of 100s of Petabytes of data, including most of the world’s email and cat videos (the most serious of responsibilities!). Along the way, she quietly swapped out major system components and managed several incidents that didn’t end up on the front page of the newspaper. She was known for fixing operational overload.

Carla worked with the U.S. Digital service as the operations lead for healthcare.gov during the 2014-2015 open enrollment season. There, she diagnosed failures at all layers of the system, from the Linux kernel to the White House Office of General Counsel. In 2016 she worked with the Defense Digital service to introduce DevOps on the next-generation GPS ground control system (OCX).